We Are Sonect
Sonect builds digital cash and embedded payment infrastructure for customers, merchants, banks, payment providers and business partners.
Our Story
Founded in Zurich in 2016, Sonect started with a simple idea: access to cash should not depend only on traditional ATM infrastructure. Sonect connects electronic money accounts, mobile applications, partner wallets and physical retail locations, allowing customers and businesses to access, deposit, distribute and move funds through supported digital and physical channels.
Sonect operates through two legal entities: SONECT AG in Switzerland and UAB SONECT Europe in Lithuania. The entity providing the service depends on the user’s location, the product, the applicable terms and the regulatory permissions required for that service.
Cash remains important for customers, merchants and financial institutions. At the same time, traditional cash infrastructure is expensive to operate, difficult to scale and not always aligned with digital financial journeys.
Sonect was created to make cash services more accessible, more efficient and easier to integrate. Our platform connects mobile applications, electronic money accounts, regulated payment flows, partner wallets and participating physical locations, so that cash services can be delivered through secure, traceable and compliant processes.
Today, customers can use Sonect services in Italy. In 2026, Sonect plans to expand selected services to Germany, Spain and other European markets, subject to regulatory, operational, partner and product readiness.
Our Products
Cash-Out and Cash-In
Cash-Out allows eligible customers to withdraw cash from an electronic money account through participating partner locations, such as shops, pharmacies and other approved retail locations, using a mobile application.
The service functions as an alternative to traditional ATMs. Customers can access cash at everyday shopping locations, subject to availability, onboarding, limits, fees and applicable terms.
Customers can top up their account through supported funding methods, which may include SEPA transfer, Visa or Mastercard card top-up, or a partner wallet integrated through WebSDK, depending on the product setup and partner configuration.
Customers may also send money to each other through peer-to-peer functionality where this is made available in the app.
In 2026, Sonect plans to expand its service offering by introducing Cash-In functionality. Cash-In will allow eligible customers to deposit physical cash into their electronic wallet or account through approved partner network locations. The purpose is to provide a convenient, innovative and secure cash accessibility infrastructure for customers and partners.
Business Accounts
Sonect provides electronic money account opening and administration for business clients where this service is made available.
Business accounts allow eligible businesses to make payments, receive transfers, use Cash-In and Cash-Out functionality, and access other supported payment services.
These accounts are electronic money accounts. They are not bank accounts. Funds held in them are not deposits, do not bear interest and are not covered by a deposit guarantee scheme.
Merchant Wallets
Sonect provides electronic money wallet solutions for merchants.
Merchant wallets allow eligible merchants to accept payments from customers, settle with partners and manage fund flows through a single integrated wallet. The service may include payment transactions, payment instruments, acquiring-related functionality and payment collection under the applicable Sonect Europe payment services licence.
For card payment collection, Sonect relies on partner services.
Embedded Finance, White Label and Open Banking
Sonect supports embedded finance, white-label and open banking use cases by integrating electronic money and payment services into partner journeys.
Sonect remains the licensed service provider for regulated services where those services are provided by UAB SONECT Europe. This includes responsibility for applicable compliance, safeguarding of client funds, customer due diligence, transaction monitoring, sanctions controls, fraud prevention and risk management.
Partner configurations are subject to contractual approval, product setup, regulatory review, compliance controls and technical integration requirements.
Our Vision
Our vision is to make cash services and electronic money infrastructure easier to access, easier to operate and easier to connect with digital financial services.
We believe cash infrastructure can be more efficient when financial institutions, payment providers, merchants and technology platforms work through secure, compliant and API-enabled service models.
Our Mission
We connect the physical and digital worlds of money.
Our mission is to help customers and businesses access, deposit, receive and move funds through simple, secure and compliant digital journeys. We support partners that want to extend service reach, reduce operational cost and offer cash and payment functionality through modern infrastructure.
Our Values
01. Reliability
Cash and payment services must work in real-life environments. We focus on practical infrastructure, resilient operations and clear responsibilities between Sonect, partners and participating merchants.
02. Compliance
Financial services must be secure, traceable and compliant. We design our services around onboarding, customer due diligence, transaction monitoring, sanctions controls, fraud prevention, safeguarding and applicable regulatory requirements.
03. Accessibility
Cash and payment services should remain accessible through modern digital channels and local physical networks. Our products are designed to make cash and electronic money services easier to integrate, use and operate.
04. Partnership
Sonect works with banks, payment providers, merchants, wallet providers and technology partners. We build long-term relationships based on operational quality, transparency and shared responsibility.
Legal & Tax Information
Sonect operates through different legal entities depending on the service, jurisdiction and product structure.
SONECT AG is a Swiss company with registered office at Seefeldstrasse 283, 8008 Zurich, Switzerland. SONECT AG is affiliated with VQF, the Financial Services Standards Association, as its Swiss self-regulatory organisation for anti-money laundering supervision under the Swiss Anti-Money Laundering Act. Services provided by SONECT AG are subject to the applicable Swiss terms, product conditions and legal requirements.
UAB SONECT Europe is a Lithuanian electronic money institution with legal entity code 305152431 and registered office at A. Goštauto g. 8-227, LT-01108 Vilnius, Lithuania. UAB SONECT Europe holds electronic money institution licence No. 47, issued by the Bank of Lithuania on 25 April 2019, and is supervised by the Bank of Lithuania for regulated electronic money and payment services.
Where a product or service is provided by UAB SONECT Europe, the relevant service may include electronic money issuance and redemption, payment accounts, payment transactions, cash placement, cash withdrawal, payment initiation, account information services, acquiring, payment instruments, currency exchange and related regulated services, only where those services are made available under the applicable terms and permissions.
Sonect does not provide deposit-taking, credit, investment, insurance, tax advisory or legal advisory services through this website. Electronic money is not a bank deposit, does not bear interest and is not covered by a deposit guarantee scheme.
Merchants, business partners and users remain responsible for their own tax, accounting, invoicing, VAT, income tax, corporate tax, reporting and recordkeeping obligations arising from their own activities. Sonect fees, commissions, merchant income, partner payouts and other payments may be subject to applicable taxes depending on the relevant jurisdiction, contract, business model and role of the party.
Sonect may request information and documents required for onboarding, customer due diligence, anti-money laundering, counter-terrorist financing, sanctions, fraud prevention, tax, accounting, audit, reporting or regulatory purposes. Services may be refused, suspended, delayed or terminated where required by law, regulatory requirements, sanctions requirements, risk controls or applicable terms.
For full legal terms, please refer to the applicable Terms of Use, Privacy Policy, Cookie Policy, complaints information and product-specific terms.
Become Part Of The Revolution!
We are looking for people who want to improve the infrastructure behind cash access, electronic money and digital financial services.
If you want to work on payments, regulated fintech infrastructure, merchant networks and cash technology, visit our careers page.
Service Provider Disclaimer
If you are located in Switzerland, the Sonect services made available to you are provided by SONECT AG, Seefeldstrasse 283, 8008 Zurich, Switzerland, unless product-specific terms state otherwise.
If you are located in Europe outside Switzerland, the Sonect services made available to you are provided by UAB SONECT Europe, legal entity code 305152431, A. Goštauto g. 8-227, LT-01108 Vilnius, Lithuania, unless product-specific terms state otherwise.
Regulated electronic money and payment services in the European Economic Area are provided by UAB SONECT Europe under its electronic money institution licence issued by the Bank of Lithuania.
Service availability, features, limits, fees, onboarding requirements and regulatory treatment depend on the user’s location, product structure, partner setup and applicable terms.
