About Sonect
Content
- How can I open Sonect?
- How is the limit calculated?
- How can I find my barcode?
- How can I find a shop?
- How much time do I have to confirm a payment in TWINT?
- Why is there a QR code and a barcode?
- Sonect shows me that my session has expired?
- How can I cancel an active request?
- Do I need an internet connection?
- Where can I find my transactions?
What is Sonect?
Withdraw cash anytime, anywhere — no ATM required. Just your phone and the Sonect app.
Offer customers a valuable new service and increase foot traffic — all at no cost. Sonect turns your store into a digital cash point and a powerful marketing channel.
Reduce cash handling costs, extend your reach without building new branches, and provide added value to both private and business clients — all through a simple integration.
How does Sonect work?
For Users – How to withdraw cash with Sonect
Follow these 5 simple steps:
- Download the Sonect app for iOS or Android and create your account
- Choose a shop nearby and select your desired withdrawal amount
- Show your barcode to the cashier
- The amount will be debited from your account once the transaction is confirmed
- Receive your cash instantly
For Shops – How to become a Sonect partner
Here’s how it works in 5 steps:
- Download the Sonect Shop app and sign up
- Accept withdrawal requests from nearby users
- Scan the barcode from the customer’s app
- Sonect charges the user and credits your bank account
- Hand over the cash to the customer
No fees. More foot traffic. Extra revenue.
For Banks – Partnering with Sonect
You’ve seen how Sonect works for users and shops. To banks or financial institutions aiming to reduce infrastructure costs, expand your reach, or embed cash services in their offering we’ll provide detailed technical documentation, integration options, and strategic partnership models.
Is it possible to use Sonect without an internet connection?
Just go back to the TWINT App and start the Sonect application again. If you already have an active withdrawal request, it will be displayed on the Sonect dashboard.
Where can I use Sonect?
Currently in Switzerland — but we are about to go live in further European countries. So stay up to date by following us on social media or by signing up to our newsletter.
Need more help?
If you still need assistance, our support team is just a message away. Provide details about your issue, and we’ll help resolve it promptly.
